A: Ask Questions.
D: Don't interupt.
D: Don't change the subject.
E: Empathize.
R: Respond verbally and nonverbally.
And thus you can a better listener form a LADDER
Tuesday, January 18, 2011
Six Steps to becoming a better listener form a LADDER:
L: Look at the person speaking to you.
A: Ask Questions.
D: Don't interupt.
D: Don't change the subject.
E: Empathize.
R: Respond verbally and nonverbally.
And thus you can a better listener form a LADDER
A: Ask Questions.
D: Don't interupt.
D: Don't change the subject.
E: Empathize.
R: Respond verbally and nonverbally.
And thus you can a better listener form a LADDER
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